Job Spotlight: Customer Support @ Tibber AS

Customer Support job at Tibber

In this article series, we are highlighting exciting job offers from the European renewable energy industry. Today’s job offer: The Norwegian Tibber AS is looking for Customer-support in Førde, Oslo, Stockholm, Berlin or Amsterdam.

Who is offering the job?

Founded in 2016, Tibber AS is revolutionizing the electricity market with their software, enabling their consumers to reduce their electricity costs through smarter power consumption. The young tech start up wants to change the electricity landscape forever. As of now Tibber has offices and open positions in their homecountry Norway (Førde & Oslo), in Stockholm, Berlin and Amsterdam.

What are you doing as Customer Support at Tibber?

You will work with 1st line customer support and get in-depth knowledge about the energy market and how Tibber integrates products so that the customer can use their energy smarter. You will play a key role in introducing customers to Tibbers product and help them gain more understanding about the app, their costs, and their electricity consumption so that they not only understand the product but can also use it to their advantage.

As part of the Tibber team, you will be engaging with tasks such as:

  • Communicate with customers via chat and email (occasionally on the phone too)
  • Write content to our FAQ and Help Center
  • Provide customer feedback to other parts of the organization and based on your insights continously help improve Tibbers product and services
  • Together with the team create and improve processes with the target of increasing both efficiencies, but most importantly, customer satisfaction

Which skills are required?

Both experienced professionals and career changers are welcome at Tibber. More information, including job hours, can be found in the job postings linked below.

How to apply for this renewable energy job?

Take a look at the specific job sites!

Picture source: Matthew Henry, 17.01.2023